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 My sporepedia problem

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ReFrostE
Gelatino95
Lazernugget
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Lazernugget
Bronze Spice
Bronze Spice
Lazernugget


Posts : 1969
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Location : At the hadron colider poking antimatter with a rod.

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PostSubject: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 3:54 am

As you may know, my Spore account has a long interesting Spore history, that I may not go into right now. Recently, though, my spore account has been malfunctioning for me. Every time I log on, EXACTLY the same way I used to, it says my email/password don't match. I've changed my password almost 10 times in 3 different ways, and even the EA experts are baffled at what's wrong. My spore email is still existing and my friend who originally set up my spore account, has no idea what's wrong.

I'd like advise, help, anything. I also want to say, if my spore doesn't come out of this. I can no longer get comments, make shared creations, or use that account. My spore will be dead cry

So PLEASE, please, try to help, I'll continue with customer support, and if a month passes, I guess I'll have to find another option or call a quits.

-Lazer
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Gelatino95
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 4:06 am

Try Minecraft if it doesn't work. I played it a bit and it would serve as a suitable substitute, especially if you download some mods that you like.

As for your Spore thing, is this a main account or branch account? If it's a branch account, then just go on the main account and make another branch (unless you don't have any room for another). That's about all the advice I can give you. If you don't have a branch and you can't access the main account, I guess you just have to make a new one.
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http://www.spore.com/view/myspore/Gelatino95
Lazernugget
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Lazernugget


Posts : 1969
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Age : 23
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 4:23 am

Minecraft: MAYBE

Making new account: I've considered it.
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ReFrostE
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ReFrostE


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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 4:37 am

Okay, did you accidentally use capslock? Or are you sure you weren't hacked?
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http://aikawiifrostie.deviantart.com/
Drew
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 4:58 am

Hacking has nothing to do with it frost. Like Lazer mentioned its his friends email. So his friend would be the first to know if the account was under a formal "hacking".

You can try a number of things.

Restart your computer after clearing your web history. This includes cache, cookies, recently view pages ect.

Make sure you have no keys like caps lock, scroll lock, ect.

Type it all out accordingly.

And that might do it. If its not working I would recommend changing your password again, rather then starting a new account. You will miss your old account by doing so, probably. I know when I changed my XBOX LIVE gamer tag I wish I had not have done that. Lost years of content. Its better to keep doing it the hard way in the long run.
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Lazernugget
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 5:10 am

I have a mac so I don't need to erase history

I've tried restart

I've checked my keyboard

I've typed it out EXACTLY as it should be

I've reset the password 10 times, 3 different ways. Even customer support on EA is baffled.
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Drew
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 5:12 am

Lazernugget wrote:
I have a mac so I don't need to erase history

I've tried restart

I've checked my keyboard

I've typed it out EXACTLY as it should be

I've reset the password 10 times, 3 different ways. Even customer support on EA is baffled.

EA support is garbage. I went on the phone to complain to their CS and they told me to re install. I did not even have yet to mention the game.

What were their exact words?
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Lazernugget
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 5:21 am

Do you really wanna here it all? Ok, please remember it says Dylanator because that was the alt my friend used to use and the EA thing defaulted to it. (I'm really the one talking in the white text)

May cause lag:
Spoiler:
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Drew
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 5:29 am

You must have got stuck with some bad CS people. I had a hard time keeping track of what they are actually instructing you to do.

Uncertain
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Lazernugget
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 7:39 pm

Yeah....although I really do hope they can help.
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Ionjii1026
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Location : Well, if i were to tell you that i was a Quantum Particle, and that i know exactly my speed then that would make my location incredibly uncertain, and lying anywhere within a range of differing values, none of which can be confirmed without interfering with my unpredictable quantum state. Bet you wish you didn't ask now.

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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 8:15 pm

I had this a while ago, i had an EA accounta nd spore account, but i just couldn't login ingame (i think it's the same problem) i just ignored it for ages, and then one time later it just randomly worked :L sorry its not much help.

have you made sure you're internets connecting up properly, and things aren't being filtered???
I don't know anything much about macs but i suspect that was the problem for me.
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Lazernugget
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 8:20 pm

Hmmmm, I'm thinking I'll TRY to make a new account (Called something like ~Lazernugget~) And kinda wait and hopefully, Ionjii, you're right, but if not, I'll have to add up my comments and subs from BOTH accounts to figure out how popular I am...a bit complicated, but I'm ALMOST ready to try...
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Darkshadow
Purple spice
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 11:04 pm

Hmmmm...... Is this alt account set to be your default account? (I've had multiple logging in issues with spore) And why don't you have your registration key? That is vital to solving most technical issues.
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Lazernugget
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 11:08 pm

Well, here's the news.... cry

Spoiler:

Then read this:

Spoiler:

Now read this:

Spoiler:
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Gelatino95
Silver Spice
Silver Spice
Gelatino95


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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 11:24 pm

Wow, Lazer, did you not know about the emai address thing? That's the way it always works with branch accounts. Did you never have to put in your email address before or something?
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http://www.spore.com/view/myspore/Gelatino95
Lazernugget
Bronze Spice
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Lazernugget


Posts : 1969
Upvotes: : 6
Join date : 2010-09-18
Age : 23
Location : At the hadron colider poking antimatter with a rod.

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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 11:28 pm

Lazernugget was the main account, so all I had to do was use the email, with no ":Lazernugget"
at the end. I always thought to switch to a branch account I just had to go to settings and switch the default. Now I have good info I can even give to my friend...well, now I know, so it's fixed.
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Darkshadow
Purple spice
Purple spice
Darkshadow


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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyMon Aug 01, 2011 11:52 pm

.....lol, you could have just read the alt account page to figure that out. Also, you really should find your registration key in case you have anymore problems with spore.
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3D
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PostSubject: Re: My sporepedia problem   My sporepedia problem EmptyTue Aug 02, 2011 8:34 pm

Fixed, thus locking.

- 3D
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https://wordpress.com/posts/agcodes.wordpress.com
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